Experience and Design
Highest demands are placed on the user interface of medical devices and software as a medical device. The user experience should be motivating and activating while minimizing the risk of misunderstandings and operating errors. Here, the human-centered design approach plays a decisive role.
What is to be considered for medical devices?
If a user interface in an online store or booking software is misunderstood or has usability problems, this can have negative business consequences that are unpleasant but do not seriously harm anyone. However, this is fundamentally different for medical products. Here, defective user interfaces can, in the worst case, endanger human lives.
Accordingly, the development of user interfaces for medical software or medical devices requires highly qualified specialists who master development in accordance with regulatory requirements and always keep the user in focus.
Human-centered requirements engineering
For medical devices, the human-centered design process (ISO 9241-210) plays a key role. The standards for ensuring suitability for use also call for human-centered requirements engineering. TWT Digital Health offers the complete spectrum of qualified stakeholder requirement analysis including documentation in accordance with the standards (context analysis, stakeholder interviews, black box requirement). »Contact us
Patient Engangement and Joy of Use
Medical devices or software as a medical device does not have to be designed solely from the point of view of safety. Especially for patient-oriented applications, patient commitment and joy of use is the decisive key to the effectiveness / efficiency of medical apps or digital health applications (DiGA). To meet these requirements, highly qualified specialists are needed, who bring along psychological and medical understanding on the one hand and master the mechanisms of motivation, gamification and positive communication and design on the other hand. »Contact us
Usability Testing
Usability Testing The usability of a medical device is decisive for safety and acceptance of the product and one of the basic requirements for a medical device. Accordingly, certain measures such as formative and summative evaluation are mandatory under the Medical Device Directive. Within the scope of a formative evaluation (i.e. before or during development), strengths and weaknesses of the user interface design and related hazard-related usage scenarios are identified. The summative evaluation is carried out at the end of the development and checks the implementation of the risk control measures with real users. »Contact us
Medical Design Sprint
Medical Software Design Sprint For some time now, Design Thinking has established itself as a method for developing successful products and services. The user-centered approach prevents that solutions are developed without taking into account the needs of the users. The Design Thinking method and mindset is ideally suited for inventing products or sharpening features and evaluating needs (user testing). Our "Medical Software Design Sprint" (MSDS) combines design thinking with regulatory know-how. This is a four-day process with the goal of realizing a product or the further development of a product in the shortest possible time. The sprint is carried out by our interdisciplinary team together with you. The result is the documentation of the user and patient group, the requirements and the core tasks and usage scenarios. »Contact us
Medical Design Sprint
Medical Software Design Sprint For some time now, Design Thinking has established itself as a method for developing successful products and services. The user-centered approach prevents that solutions are developed without taking into account the needs of the users. The Design Thinking method and mindset is ideally suited for inventing products or sharpening features and evaluating needs (user testing). Our "Medical Software Design Sprint" (MSDS) combines design thinking with regulatory know-how. This is a four-day process with the goal of realizing a product or the further development of a product in the shortest possible time. The sprint is carried out by our interdisciplinary team together with you. The result is the documentation of the user and patient group, the requirements and the core tasks and usage scenarios. »Contact us
